OUR POLICIES

PLANT RETURNS & WARRANTIES


Nursery Stock

Nursery stock is guaranteed for one year, providing logical methods of care and maintenance have been followed. If your tree, shrub, or evergreen dies within one year of purchase, Harper’s Garden Center will issue a credit for the same value, upon bringing in the following:
-Original Nursery Stock receipt or invoice
-Dead plant

Notes:
     •  All nursery product purchased April - Sept 30th is warrantied (unless 20% off or more )
     •  Purchases from April to end of May are warrantied until May 31st following year (unless 20% off or more)
     •  No warranty is accepted until May 1st, So please give the plant a chance to ``wake up``
     •  No plants will be accepted after Sept 30th Please wait until the following year.
     •  No Plants will be warranteed from October 1st until end of season.
     •  All nursery stock certificates given at full Value can not be used on merchandise 30% off or more.

Perennial Stock

Perennial Stock is only guaranteed until October 1st, the year of purchase, with original proof of purchase. This includes Rhododendrons, Azaleas, Clematis, Roses

Indoor Tropical Stock

Indoor Tropicals are guaranteed from 14 days from purchase date, with original proof of purchase.


***Items not covered by guarantee: bulbs, seeds, annuals, live fish    

HARDSCAPE RETURN POLICY


No return or exchange on natural stone, interlocking stone, Patio slabs, all bags and sod


Returned items are subjected to a 25% Restocking charge  


Returned items will be accepted within 30 days, with original receipt only 


All deliveries will be dropped on the customer's driveway only. Special natural stone placement fees are subjected to $20 additional fee. The crane can reach no further than 10 to 15 ft., depending on the weight of the order. 


A select number of items are shipped on Pallets (skids), and require a $25 skid deposit. Upon return of the skid, the deposit will be fully refunded.  


All items subjected to a 13% harmonized sales tax